Shopping for a present

Scene 1‐. Friends Talking

Misa: Hey , how is it going~??

Lily: Hey , I feel under the weather. I don't know what to do...

Misa: What's the matter?

Lily: I ordered necklace through the internet last week for my mother's birthday. But I      received bracelet instead of necklace. My mother's birthday is right around the        corner.. What should I do?

Misa: Oh, that's too bad.. Did you talk to them about it?

Lily: Yes, I did. They said they can change it without shipping charge. But it takes         long time.

Misa: Do you know where the store is? We can go there for exchange.

Lily: That's good idea! There is one store at the GangNam station. But, I don't know

how to get there..

Misa: Don't worry about it. I will escort you. we can take bus from here.

Scene 2: At the Mall‐. Shop assistant & Shoppers ( Friends)

Shop assistant: Hello, how can I help you?

Lily: Yes, I talked to you before about shipping mistake by the phone. I'm here to

exchange a bracelet

Shop assistant: Yeah, The internet order right? Let me check. (checking) you ordered

necklace PX2012 last Tuesday and received bracelet BX2012 this Monday               is that correct?

Lily: Yes, that's correct.

Shop assistant: Unfortunately, If you want necklace PX2012 you should wait till next                 Monday.

Misa: pardon me? We need it now, her mother's birthday is day after tomorrow!

Shop assistant: Let me get my manager to see what we can do (talk to manager)

Manager: Hi, my name is james, manager of Nick's jewelry. For temporary, we have

run out of necklace PX2012. Sorry for inconvenience. But, we can offer you

The opportunity to take necklace PX2020 the New arrival. It's $150 more

expensive than what you purchased. Do you want to take the opportunity?

Lily: Do you think my mother would like it?

Manager: 200%. Also I can attach 'New arrival' sticker at the top of the box. She will

love it.

Misa: Okay, But we need another options.

Manager: For you, I can give you coupons of next purchase at the Nick's jewelry.

Lily: Well done, Thank you for your help.

Manager: Thank you so much. Have a good day.

Scene 3: At Lily’'s House

Lily: Happy Birthday mom!!! Here you are, It's Birthday present for you.

Mom: Thank you, sweet heart. Oh, my god. What is it?? The New arrival from the

Nick's jewelry? It looks fancy and expensive. How did you get it?

Lily: For you, I just bought it.

Mom: Oh my little cute daughter. I'm so glad you've grown up so much!

Thank you for the necklace. I really love it!